Complaints

At ArtLinx Online, we are committed to providing a safe, respectful, and supportive environment for all our users. If you have experienced an issue or feel something on our platform does not meet our standards, we want to hear from you.

How to Submit a Complaint

To help us investigate and resolve your concern efficiently, please provide the following details when submitting your complaint:

  • Your full name
  • Your email address
  • A clear and detailed description of the issue
  • The date and time of the incident (if applicable)
  • Any relevant screenshots, links, or supporting documentation (optional)

📧 Submit your complaint to:
info@artlinx.online

What Happens Next?

  1. Acknowledgment – We will confirm receipt of your complaint within 24 hours.
  2. Review – Our support team will carefully investigate your concern.
  3. Response – You will receive a formal response or resolution within 3–5 business days.

Confidentiality & Respect

All complaints are handled with strict confidentiality. Your personal information will only be used to address the issue and will never be shared without your consent.